FREE SHIPPING & RETURNS
Free Next Day DHL Shipping & Easy Returns
At PhantomPans.com, we want to make your shopping experience as seamless as possible. That’s why we offer Free Next Day Shipping on all orders, ensuring that your new Phantom Pan arrives at your doorstep in no time. We partner with DHL to provide fast, reliable, and secure shipping, so you can get cooking right away.
How It Works:
- Free Next Day Delivery: Orders placed before [insert time, e.g., 2:00 PM] will be shipped out the same day for next-day delivery.
- Worldwide Shipping: Whether you're in the UK or across the globe, we offer fast, free shipping to many countries. International shipping times may vary based on your location.
- Track Your Order: Once your order is dispatched, you’ll receive a tracking number to monitor your package every step of the way.
Easy Returns:
We understand that shopping online can sometimes be tricky, so we offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact our customer service team, and we’ll guide you through the easy return or exchange process.
- No Restocking Fees: We don’t charge any hidden fees for returns or exchanges.
- Simple Process: Just get in touch with our team, and we’ll provide you with a prepaid return label (for eligible returns). Simply pack the item securely, attach the label, and drop it off at your nearest DHL location.
- Refunds or Exchanges: Once your returned item is received, we’ll either issue a full refund or send out a replacement pan, depending on your preference.
We want you to love your new Phantom Pan, so if you have any questions or need assistance with shipping or returns, don’t hesitate to contact us!