FAQ

What makes Phantom Pans different from other cookware brands?

• Phantom Pans are designed with cutting-edge non-stick technology that ensures even cooking and easy cleanup. Our pans are made from high-quality materials that are durable, lightweight, and perfect for everyday use. We focus on long-lasting performance without compromising on style or functionality.

Are Phantom Pans dishwasher safe?

• Yes! Phantom Pans are dishwasher safe, making cleanup quick and convenient. However, for prolonged longevity, we recommend hand washing the pans with a soft sponge and warm, soapy water.

Can Phantom Pans be used on all stovetops?

• Our pans are compatible with gas, electric, and induction stovetops. They are designed to work efficiently on all heat sources, giving you great cooking results no matter your stove type.

Are Phantom Pans safe to use with metal utensils?

• While our pans are highly durable, we recommend using wooden or silicone utensils to prevent any potential scratching of the non-stick surface. This helps extend the lifespan of your pans and keeps them looking great.

How do I care for my Phantom Pan?

• To maintain the quality of your Phantom Pan, avoid using high heat settings. After use, let the pan cool before cleaning, and always store it with care to prevent damage. For best results, season the pan occasionally with a light coating of cooking oil.

Do you offer a warranty for Phantom Pans?

• Yes, Phantom Pans come with a limited lifetime warranty. If there is a defect in materials or workmanship, we'll repair or replace your pan free of charge. For more details, please refer to our warranty page.

How do I know if my Phantom Pan is compatible with induction cooktops?

• Phantom Pans are designed with an induction-compatible base. You can easily check if your pan is induction-ready by testing it with a magnet. If the magnet sticks to the bottom, it’s compatible with induction stovetops.

Do you offer international shipping?

• Yes, we offer worldwide shipping on all Phantom Pans. Shipping fees and delivery times will vary depending on the destination. Check our shipping page for more details on rates and expected delivery times.

Can I return or exchange my Phantom Pan?

• Yes, we offer a 30-day return or exchange policy. If you’re not satisfied with your purchase, simply contact our customer service team to initiate a return or exchange. Please refer to our return policy page for complete instructions.

What if I have a problem with my Phantom Pan after purchase?

• If you experience any issues with your pan, our customer service team is here to help. Please reach out to us with your order details, and we’ll assist with troubleshooting, returns, or exchanges.